What We Collect and Why We Need It
When you create an account, we collect your name, email address, and the mobile number you use to receive OTP verification. If you fund your account via DANA, OVO, or GoPay, we record the transaction reference and wallet identifier — not your full wallet credentials. We
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use this to match your deposit to your account and process withdrawals back to the same wallet. We also log device type, browser session data, and the IP address associated with each login. This helps us flag unusual access patterns and keep your account secure. We
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do not sell your personal data to third parties. Data shared with payment processors — such as the e-wallet networks that handle DANA, OVO, or GoPay transfers — is limited to what those processors need to complete the transaction. Analytics data we collect is aggregated and
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does not identify you individually. You can request a summary of the personal data we hold on your account by contacting our support channel. Retention periods vary by data type: transaction records are kept in line with applicable financial record requirements, while session logs are cleared
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on a rolling basis. Where local law in Indonesia or your eligible region applies stricter requirements, those requirements take precedence.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.